Middle Temple engaged Jane to review our on-line presence, recommend changes to our approach, establish where we were missing from social media and formalise our policies. As an ancient institution that has a very diverse set of requirements and priorities, it is not an easy task to understand our organisation, let alone define our presence and approach. Jane’s work with us has been exceptional; taking us in directions we hadn’t considered. Although her recommendations are still being implemented, we can already see the significant benefits her approach will bring to our organisation. Personally, I look forward to working with Jane again and using her skills to continually progress our on-line presence.